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Policy Understanding Playbook

Decode your insurance policy. Understand coverage types, deductibles, exclusions, and what you're actually covered for.

1

Understand Coverage Types

Learn the difference between Actual Cash Value (ACV) and Replacement Cost Value (RCV). ACV pays depreciated value; RCV pays full replacement cost. Most policies are RCV for dwelling.

2

Know Your Deductible

Your deductible is what you pay before insurance kicks in. Common amounts are $500-$2,500. Some policies have separate wind/hail deductibles (often 1-2% of dwelling value).

3

Review Coverage Limits

Check your policy's coverage limits for dwelling, personal property, and additional living expenses. Ensure dwelling coverage is sufficient to rebuild at current costs.

4

Understand Exclusions

Review what's excluded: normal wear and tear, maintenance issues, certain types of damage, and pre-existing conditions. Understanding exclusions sets realistic expectations.

5

Know Your Rights

Understand your rights as a policyholder: right to choose contractors, right to appeal, right to dispute assessments, and right to file complaints with state insurance departments.

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