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5 steps

Appealing Denied Claims

Steps to appeal a denied insurance claim. Understanding denials, gathering evidence, and the appeals process.

1

Understand Why the Claim Was Denied

Review the denial letter carefully. Common reasons include: damage not covered by policy, pre-existing damage, maintenance issues, or insufficient documentation. Understanding the reason helps you address it.

2

Gather Additional Evidence

If your claim was denied due to insufficient evidence, gather more documentation. Get a second professional opinion, take additional photos, or provide expert reports that support your claim.

3

Review Your Policy

Carefully review your insurance policy to understand what is and isn't covered. If you believe the denial is incorrect based on your policy terms, document the specific policy language that supports your claim.

4

File a Formal Appeal

Contact your insurance company to file a formal appeal. Provide a written response addressing the denial reasons, include all supporting documentation, and request a review by a supervisor or claims manager.

5

Consider External Options

If the internal appeal is denied, you can contact your state insurance department, hire a public adjuster, or consult with an attorney specializing in insurance claims. These options can help you get a fair resolution.

Important Reminders

File claims promptly - most policies have time limits for reporting damage.

Keep all documentation organized - photos, receipts, estimates, and correspondence.

Get professional assessments - certified roofer inspections strengthen your claim.

Review your policy - understand what's covered and what's excluded before filing.

Need Help with Your Insurance Claim?

Our guides provide information, but professional assistance can make a significant difference.

Get Claim Assistance